Automate time-consuming questions
Your digital welcome guidebook becomes a true knowledge base for your guests. Sunver’s AI assistant relies on the content of your guidebook to provide accurate, instant answers—in any language.
Because it’s powered by your own information (services, schedules, rules, recommendations…), it delivers reliable support, not generic replies. For specific requests, it seamlessly redirects guests to you or your team.
The result: you save time, elevate the guest experience, and reduce repetitive interruptions.
Because it’s powered by your own information (services, schedules, rules, recommendations…), it delivers reliable support, not generic replies. For specific requests, it seamlessly redirects guests to you or your team.
The result: you save time, elevate the guest experience, and reduce repetitive interruptions.
How the AI Assistant works — and why you’ll love it
Sunver’s AI assistant helps you save time while enhancing the guest experience. It relies on your digital welcome guidebook as a knowledge base to deliver instant, multilingual, and automated answers.
Smart reading of your guidebook: No setup required—the AI reads your existing content and knows where to find the right information. Nothing to configure.
Automatic answers to frequent questions: Opening hours, amenities, Wi-Fi codes, checkout time… the AI assistant reduces repetitive requests and saves your team valuable time.
Available 24/7 in 16+ languages: Guests get immediate answers at any time and in their own language. Perfect for late arrivals, international travelers, or busy periods.
Seamless handover to a human: If the AI can’t answer, it automatically forwards the request to you or your team (via email or Sunver messaging) without guest frustration.
Improves the guest experience: Less waiting, more autonomy, and smoother communication—guests feel better supported, leading to more positive reviews and higher satisfaction.
For every type of accommodation
Our solution is designed to meet and adapt to your specific needs.
Short-term rentals
Airbnb, property management, second homes, vacation cottages, guesthouses
Hotels
Aparthotels, tourist residences, boutique hotels, traditional hotels
Campsites
Holiday villages, pitches, outdoor accommodations, mobile homes
Create your guidebook in just a few minutes
Choose a template. Personalize it. Share the link. That's it.
Choose your template
Pick from professional templates designed for your sector and save time with a ready-made structure.
Customize your guidebook
Add your logo, colors, and content to reflect your brand and showcase your services & recommendations.
Share with your guests
Send the link by email, SMS, or automated messages, or display the QR code for instant access.
Manage everything daily
Track visits, update content in real time, and handle guest requests from one simple dashboard.
The digital welcome guide your guests deserve
Give your guests a seamless experience — all your information, services, and recommendations, right at their fingertips.